At BluesQuake, we focus on creating a positive, safe, and uplifting community of dancers. We ask that all attendees read and follow our Code of Conduct as well as our Grievance Policy FAQ. We welcome feedback from all people attending our events. We love to hear what we’re doing right and what we could do better.
BluesQuake will always foster a safe and positive environment. Inappropriate behavior is unacceptable and we handle complaints in a fair and reasonable manner that addresses the issue at hand while being considerate to everyone involved. We will do our best to respond and take action to keep our community safe and comfortable. In an effort to establish professional processes and standards, we have developed a policy outlining how we address Complaints and Serious Offenses.
If you have a negative experience, we encourage you to deal with the problem directly by first communicating clearly with those involved and setting firm boundaries both verbally and physically, if necessary. If you cannot resolve the matter on your own, please contact event staff to register a Complaint. All Complaints will be resolved with either our Conflict Resolution Policy, in which all parties work together to achieve a mutually agreeable resolution, or our Escalation Policy, which includes four steps starting with a warning and ending with banishment. The decision regarding which policy to use shall be made by event supervisors based on available information.
If you feel someone has committed aSerious Offense against you, bring it to the attention of event staff immediately and file a formal complaint. We will work with you to the best of our abilities and within the bounds of the law to resolve the problem. We will act within our discretion for more serious matters, which may include contacting the local police department or immediately ejecting an attendee.
Please address concerns to a BluesQuake organizer as quickly as possible so we can best deal with the situation. If you cannot talk to one of us at an event, please contact us.
Disclaimer: BluesQuake is not responsible for any behavior that occurs outside of our event days or off our event campus. We consider spreading misinformation or unsupported information to be libel, slander, and defamation of character. If you have concerns regarding a past, unrelated event, please click here.
Credit goes to Fusion Exchange providing their Code of Conduct, Grievance Policy, and Photo Policy as templates.